A Passion for Customers, Training Videos, Buy A Passion for Customers Program

Tom Peters: A Passion for Customers

Top Rated Site for Customer Service and other Training Videos and DVD's

A PASSION FOR CUSTOMERS WITH TOM PETERS

Tom Peters goes on location to find out how Federal Express, The Limited, Worthington Industries, University National Bank & Trust and The Louisville Redbirds deliver superior customer service. Released in 1987.

Key Training Points

Promote The viewpoint that service and quality pay off—in both customer and employee satisfaction.
Improve company relations with customers by tuning employees into The details of customer service.
Encourage The quick responsiveness that is essential to building and maintaining exceptional customer service.
Recognize The importance of The front line individuals in customer relations.

INCLUDES

25 or 67 minute video only

SPECIFICATIONS

Format: Video
Length: 25 or 67 minute video only
Additional Materials:

ONLINE PREVIEW

Coming Soon

PURCHASE/RENT
Full Version Selections
Purchase:	$795.00
Fed Gov't Price:	$715.50
Local Gov't Price:	n/a
Education Price:	$636.00
Non-Profit Price:	$715.50
7 Day Rental:	$225.00
Shortcut Version Selections
Purchase:	$495.00
Fed Gov't Price:	$445.50
Local Gov't Price:	n/a
Education Price:	$396.00
Non-Profit Price:	$445.50
7 Day Rental:	$225.00

BEST SELLERS

TOP MEETING OPENERS

Muppet Meeting Openers

Smart Start Meeting Openers