STRAIGHT TALKING: The Assertiveness Video
John
Cleese shows you how submissive behavior causes people to be ignored,
and how very damaging aggressive behavior can be to everyone involved.
This program teaches that The value of assertive behavior is that managers
can be honest with Themselves and others, without emotion.
Key
Training Points
-
Be
honest about what is relevant
-
Establish
a bottom line of negotiation
-
Be
helpful
-
Invite
others to help solve problem
USES
-
Presentation
Skills
-
Assertiveness
Skills
SPECIFICATIONS
Format: Video
Length: 27 mins.
Additional Materials:
n/a
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