CAN YOU SPARE A MOMENT?

Every manager should know how to address personal issues when They affect a staff member’s productivity. The key is to show sensitivity and learn appropriate counseling techniques. In Can You Spare A Moment? John Cleese shows managers and team leaders how to conduct a counseling interview, including The four stages of a successful structured approach. more-->

THE HUMAN TOUCH PERFORMANCE APPRAISAL II

Every honest performance appraisal contains both good and bad critiques. This video shows how to conduct "humane" interviews in which you bolster employees by focusing on The positives...while improving performance by tactfully addressing The negatives. more-->

LET'S T.A.L.K. : Handling The Difficult Performance Appraisal

Managers and supervisors will no longer dread those difficult performance appraisals. T.A.L.K. will propel your company toward better job performance and a more productive work environment. Some managers dread all performance appraisals. But all managers dread some: The difficult ones. The employee who won't talk. The top performer who still needs to improve. Those who resent criticism or deny responsibility. Handling difficult performance appraisals represents one of management's biggest headache and challenges. more-->

THE DREADED APPRAISAL

One of The world's best-selling learning resources, reveals The techniques required for effective appraisal interviewing. This program illustrates some typical problems managers and team leaders are likely to face in Their interviews. It demonstrates how to turn The interview into a positive experience for both The employer and employee. more-->

HOW AM I DOING?

Get ready to encounter Ethelred The Unready, Ivan The Terrible and William The Silent. They're not medieval kings, They're modern day managers. But Their appraisal interviews are legendary. How Am I Doing? stars John Cleese as three inept managers, each an example of how an appraisal interview should not be conducted. Join Ethelred, Ivan and William, and together you can develop The skills to communicate effectively, and conduct successful performance appraisals. more-->

PERFORMANCE MATTERS: The Importance of Praise
Hosted by John Cleese

This new program makes The point that giving praise where it's due is a management tool that's powerful, cheap and easy to use. It can bring amazing results in terms of increasing The quality and quantity of The output of The people who work for Them, providing it is correctly applied. more-->

PERFORMANCE MATTERS: The Need For Constructive Criticism
Hosted by John Cleese

This new program makes The point that giving praise where it's due is a management tool that's powerful, cheap and easy to use. It can bring amazing results in terms of increasing The quality and quantity of The output of The people who work for Them, providing it is correctly applied. more-->

THE PRACTICAL COACH

This best selling film takes a light-hearted look at coaching and offers practical advice for coaches who care. Realistic role plays cover a variety of topics, from getting good work repeated, to correcting poor work in a positive way, to turning a dead-end performance around. more-->