THE HELPING HAND: Coaching Skills For Managers
Taking
more time to coach creates more time for work! No single person can do
every job. So why do so many managers try to take on Their entire department’s
workload? The lesson of this timely program is a universal one: managers
need to delegate Their projects accordingly. As a result, They’ll
discover more time to coach The team.
Promote
growth for managers and their staff. The Helping Hand looks at the manager's
direct role in coaching staff. Understanding the importance of coaching
and then learning to coach is not easy. Many managers take the route of
saying 'I'll do it myself, it will only take five minutes' - which leaves
the manager overburdened and team members underused and undervalued. Managers
need to decide which tasks a team member can take responsibility for and
coach him or her accordingly.
How to accomplish
this is clearly illustrated and explained by this video, in which John
Cleese plays the presenter in a training video on coaching. Unfortunately,
his fictional video features a manager (Robert Lindsay) who knows absolutely
nothing about coaching. Cleese has to coach Lindsay until he is competent.
We watch
Lindsay learn how to identify exactly where the need for coaching lies,
how to conduct the coaching itself and then how to monitor the results.
During this process, he also discovers the value of patience and delegation.
•
Identify The need
• Plan The coaching program
• Conduct The coaching
• Monitor The results
• Identify further needs |
