EVERYBODY WINS: How to Turn Conflict into Collaboration

Everybody Wins: How to Turn Conflict into Collaboration emphasizes that conflict is inevitable because of a diverse workforce, constant change, stress from doing more with less, confusion over responsibilities, and miscommunication.

Key Training Points:

• Understand why conflict in The workplace happens.

• Know how to change your perspective of conflict.

• Identify The three most common workplace conflict situations.

• Identify The five different ways people deal with conflict.

• Use The "Everybody Wins" approach in a conflict situation.

• Take personal responsibility for dealing with conflict, diversity, and disagreement.

This program will teach your employees how to recognize three of The most common conflict situations in The workplace:

• Peer-to-Peer Conflict: How do you deal with a conflict that is between you and your coworker?

• Work-Team Conflict: How do you deal with conflict that happens in your team?

• Manager-to-Employee Conflict: What do you do when The conflict is between you and your boss?

This program teaches three easy steps to resolve conflict:

• Everyone tells it like They see it.

• Get everything on The table.

• Focus on The future.

• Bottom-line, employees will know a clear, easy-to-use approach that will help Them think things through to arrive at The most appropriate choice of action to take.

• Ultimately, this will increase The productivity of your organization.

SPECIFICATIONS

Format: Video
Length: 19 mins.
Additional Materials:
Leader's Guide
Reproducible Participant's Materials, Reproducible Self Study Workbook.

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