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THE COURAGE TO COACH FOR RETAIL The Courage To Coach for Retail outlines a specific four-step process for coaching that will work in any retail employee performance situation. Managers will learn how to reach agreement on The problem, develop an action plan for correcting The problem and follow up with The employee. And, they will realize that coaching is the best way to keep employees motivated - by reinforcing what employees do right and helping them fix what needs to be improved. In this contemporary video, an on-screen manager/narrator talks directly to viewers, sharing what has worked for her in coaching her employees through difficult performance problems. She guides viewers through The four important steps of coaching by illustrating her points with a series of "What Would You Do?" vignettes specifically geared to The retail industry. Examples include how to handle an employee who's late to work, who doesn't take their manager seriously, or one with a bad attitude problem. Employees will learn how to:
Great For Use in Training On:
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Best
Recommendations: GIVE
'EM THE PICKLE | WHALE
DONE | THE PRACTICAL
COACH | THE GUEST | THE
DIFFICULT GUEST | KEEPING
THE GOOD ONES | WOULD
I FOLLOW ME | WOULD
I WORK FOR ME |
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